ORDER PROCESSING:
Please allow 12-24 hours to process your order. Expect an email within 14-21 delivery days to let you know your order is arrived! (Orders can arrive before 14 delivery days - without obligation).
Estimated arrival times:
Women's products: 7-14 delivery days.
Men's products: 14-21 delivery days.
Mixed products: 14-21 delivery days.
FREE SHIPPING ON EVERY ORDER:
We offer FREE international shipping to the following countries: Austria, Australia, Israel, Belgium, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR, Ireland, Italy, Japan, Netherlands, New Zealand, Portugal, Sweden, Singapore, United States, Romania, Hungary, Norway, Greece.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. SportiveSPHERE is not responsible for these charges if they are applied and are your responsibility as the customer.
REFUNDS, RETURNS AND EXCHANGES:
We accept returns up to 14 delivery days since reciving the order, if the item is unused and in its original condition, we will refund the full order amount minus the shipping costs for the RETURN.
In the event that your order arrives damaged in any way, please email us as soon as possible at support@sportivesphere.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
European Union 14 day cooling off period
Not with standing the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
If you have any further questions, please don't hesitate to contact us at support@sportivesphere.com.
